Product content on demand
Ask Link to “create a carousel post” for a new product, a story for a limited run or a Reel built on a trending format with trending audio. Link makes the images and videos and writes the captions for you to review.
For online stores and DTC brands
The AI Agent for Ecommerce That Sends Followers to Your Products
Link AI by Linkme makes your product carousels and Reels, DMs the product link to everyone who comments your keyword, answers shoppers' questions and drafts your ads and emails. You approve. Link does the rest.
The biggest brands and businesses in the world run on Linkme, including the New York Islanders, Pure Green and Mall of America.
What is an AI agent for ecommerce?
An AI agent for ecommerce is software that runs the marketing work around an online store. It creates product posts and videos, publishes them across social platforms, replies to shoppers' comments and DMs with the right product link, drafts ads and emails customers. Unlike a chatbot, it does the work and asks you to approve it.
Link AI by Linkme is an AI agent for ecommerce focused on the place most shoppers discover products today: social media. Your store handles the catalog, checkout and orders. Link handles what brings people there, including product carousels, Reels and stories, product links sent by DM, answers to shopper questions, Meta ads, creator videos and email campaigns.
The difference from a scheduling tool or a caption writer is that an agent finishes the job. Tell Link “We drop the new collection on Friday” and it plans the posts, creates the content, sets up a comment-to-DM automation with the product link, drafts the launch email and queues it all for your review.
Every step can wait for approval, so a founder or a small team keeps full control of the brand while Link handles the volume. See how Link runs a product launch.
What Link AI does for an online store
Link AI by Linkme covers the social and marketing roles an ecommerce brand would otherwise hire for or juggle across several tools.
Comment-to-DM product links
With DM Automations, when someone comments a keyword like GLOW, Link sends a DM with the product link. Shoppers get the exact page they wanted instead of hunting for it. How comment-to-DM works.
Social customer service
Product questions arrive as comments and DMs. Link's Social Inbox collects them and Link drafts replies with the right link, so “Where can I buy this?” gets an answer while the shopper is still interested.
Post to every channel at once
One approval publishes to Instagram, TikTok, Facebook, YouTube and LinkedIn from Link's Post to All queue, so a product drop looks the same everywhere it appears.
Meta ads with spend shown up front
Link drafts Meta ads that show the daily budget and how it changes your monthly spend. Drafts are marked “Needs review” and launch on Meta only after you approve.
Creator videos you can run as ads
Tell Link the brief and it finds creators on Linkme by size, industry and niche, sends the brief and hands you their videos. Run the best ones as ads from your dashboard.
Email campaigns to customers
Link's Campaigns email your customers about launches, restocks and collections, with opens and clicks tracked. Ask Link to “grow my email list” to turn social followers into subscribers.
Analytics on clicks and engagement
Link tracks profile views, link clicks, total interactions and engagement rate. Ask “Which recent posts drove engagement and sales?” and Link writes a report you can act on.
Launch planning and trend-driven posts
Link plans the month, spots trends like POV Reels and adds them to your calendar, so launches and everyday product posts ride formats that are getting attention right now.
How an AI agent for ecommerce works with Link
- 1
Share your products and brand
Tell Link what you sell, who buys it and what's coming next. Give it your product links and the tone your brand uses.
- 2
Link plans and creates
Link builds the content calendar, makes the carousels, Reels and stories, sets up DM Automations and drafts ads and emails.
- 3
You approve
Drafts are marked “Needs review.” Approve them, ask for edits or skip them. Ads show the budget and spend impact before you say yes.
- 4
Link publishes, replies and reports
Posts go out everywhere at once, comments become DMs with product links, shopper questions get answered and Link reports on clicks and engagement.
Why an AI agent for ecommerce works on the social side
Most online stores have solved the store. The catalog is built, checkout works and orders ship. The hard part is everything that happens before someone lands on a product page: being seen, being trusted and making it easy to click.
That work lives on social media, and it never stops. New product photos, Reels for every launch, answers to “Does this come in black?”, a link for everyone who asks, an email when the collection drops. For a founder-led brand, each task is small and the total is overwhelming.
An AI agent for ecommerce is built for exactly that load. Link AI creates the content, posts it everywhere, turns comments into DMs with product links, answers shoppers and reports what worked. Your store keeps doing what it does well. Link works on sending it visitors from social.
- Discovery: carousels, Reels and stories that show products in use.
- Conversation: fast replies with the right link in comments and DMs.
- Return visits: email campaigns to customers who already bought.
From comment to product page: the DM automation loop
Product posts get comments like “link?” and “where do I get this?” Every one of those is a shopper with intent, and every one is lost if nobody answers. Captions on most feed posts don't make links clickable, so shoppers are left to hunt through your profile.
Link's DM Automations fix that with a simple rule: when someone comments [KEYWORD], send a DM with a link. Post a new serum with “Comment GLOW for the link” and each commenter gets the product page in their DMs while they're still scrolling.
Follow-up questions land in the Social Inbox, where Link drafts replies. Link clicks show up in Analytics, so you can see how many people are heading from social toward your product pages. The same loop works for a restock, a bundle or a gift guide: one keyword, one link, every commenter served. Book a demo to watch the loop run end to end.
Launches, drops and trends: planning the month
Ecommerce runs on moments: a new collection, a limited drop, a holiday sale, a restock of a bestseller. Each one needs a sequence of posts, emails and sometimes ads, and the sequence is what usually breaks when a team is small. A teaser goes out late, the email never gets written, or the link is missing on launch day.
Link acts as the strategist. Ask it to “plan my week from trends” or “suggest posts for this month based on viral trends,” and it builds the calendar around your launch dates. It spots trending formats, like POV Reels, and adds them where they fit. Then it creates the content, drafts the launch email and, if you want paid support, drafts a Meta ad with the daily budget and its effect on monthly spend.
You see the whole plan before anything goes live, and you can move, edit or drop any piece of it. Read the full playbook in our product launch guide.
What an AI agent for ecommerce does not replace
It helps to be clear about the boundaries. Link AI works across Instagram, TikTok, Facebook, YouTube, LinkedIn and Meta ads, plus email campaigns and link pages. Your store platform still runs the catalog, inventory, checkout, payments and fulfillment. Link doesn't need to touch any of that to do its job.
That split is a strength. You don't have to migrate your store, rebuild product pages or change how orders work. Link sends shoppers to your product pages with links, and your store does the rest. If you run your store on a specific platform and want to know how Link fits, ask during a demo. For Shopify owners, our Shopify social media guide covers the day-to-day workflow.
- Link handles: product content, posting, comments and DMs, DM Automations, Meta ads, creator videos, email campaigns, analytics and reports.
- Your store handles: products and prices, inventory, checkout, payments, shipping and order data.
Who an AI agent for ecommerce is for
DTC brands
Founder-led brands selling direct that need daily product content and fast replies without a full social team.
Independent online stores
Small shops on any store platform that want social, DMs and email handled from one place.
Fashion and apparel
Carousels of outfits, Reels of fit and fabric, and a comment-to-DM link for every piece.
Beauty and skincare
Routine Reels, before-and-after carousels and quick answers to ingredient and shade questions in the Social Inbox.
Food, drink and wellness brands
Product shots, recipe carousels and launch emails for new flavors or limited runs.
Brands with stores and online sales
One link for products with prices, like Pure Green's Linkme pages, plus social that sends people to them.
Founder-run vs. a stack of tools vs. an AI agent
Most online stores handle social and marketing in one of two ways: the founder does it, or a patchwork of separate tools does parts of it. Here's how an AI agent for ecommerce compares as an approach.
| Founder does it | Stack of separate tools | Link AI by Linkme | |
|---|---|---|---|
| Product posts, Reels and carousels | Shot and edited by you | A design app plus a scheduler | Created by Link for you to approve |
| Posting to every channel | One app at a time | Scheduled, but you still make every post | Post to All: Instagram, TikTok, Facebook, YouTube, LinkedIn |
| Product links in DMs | Copy and paste, one by one | Another tool to configure | DM Automations: comment a keyword, get the link |
| Shopper questions on social | Whenever you check | Split across apps | One Social Inbox with drafted replies |
| Meta ads | Learned the hard way | A separate ads workflow | Drafts with daily budget and spend impact, launched after approval |
| Creator videos as ads | Cold outreach by DM | Separate platforms | Brief, match, collect videos and run the best as ads |
| Email to customers | A separate email tool | A separate email tool | Campaigns with opens and clicks tracked |
| Reporting | Spreadsheets | A dashboard per tool | Analytics plus a written report |
Brands that run on Linkme
The biggest brands and businesses in the world run on Linkme, including the New York Islanders, who put single-game tickets, the schedule, sign-ups and the team store behind one link, Pure Green, with products and prices on a Linkme page for each location, and FIFA World Cup 26, with one official page for fans on seven platforms and every link tagged. Mall of America and American Dream run on Linkme too.
- FIFA World Cup 26
- Mall of America
- New York Islanders
- Alabama Football
- Pure Green
- Hard Rock Hollywood
- American Dream
- LIV Miami
Guides
AI Agent for Shopify Store Social Media: A Practical Guide
What an AI agent can do for a Shopify store's social media, where your store's job ends and the agent's begins, and a weekly routine that sends shoppers to product pages.
Read the guide →Comment-to-DM Automation for Ecommerce: Send Product Links on Request
How online stores use comment-to-DM automation to send product links to every shopper who asks, plus keyword tips, post formats and how to measure it.
Read the guide →AI Customer Service on Social Media for Ecommerce Brands
How online stores handle shopper questions in comments and DMs with an AI agent: what to automate, what to keep human, and how service turns into sales signals.
Read the guide →AI Agent for Product Launch Marketing: From Teaser to Launch Day and After
A launch playbook for online stores: how an AI agent plans the calendar, builds the waitlist, runs launch day across social, ads and email, and reports afterward.
Read the guide →Frequently asked questions
What is an AI agent for ecommerce?
It's software that does the marketing work around an online store: product content, posting, replies to shoppers, product links by DM, ads and email. Link AI by Linkme is an AI agent for ecommerce that does these jobs and asks you to approve them.
Does Link AI integrate with Shopify?
Link AI works on the social side of your Shopify store rather than inside it: it runs your Instagram, TikTok, Facebook, YouTube, LinkedIn and Meta ads, and sends shoppers to your product pages with links. Ask about your store setup when you book a demo.
Can an AI agent send product links in Instagram DMs?
Yes. Link's DM Automations follow a rule: when someone comments a keyword, send a DM with a link. Point the link at the product page and every commenter gets it.
Can AI answer customer questions on social media for my store?
Yes. Link's Social Inbox collects comments and DMs and Link drafts replies with the right link. You approve the drafts or let Link auto-reply to routine comments, and your team handles anything sensitive.
Can an AI agent run Meta ads for an online store?
Yes, with your approval. Link drafts Meta ads that show the daily budget and how it changes monthly spend, for example $20 a day adding about $280 to one month. Drafts are marked “Needs review” and launch on Meta after you approve.
Can I run creator videos as ads?
Yes. Tell Link the brief, and it matches creators on Linkme by size, industry and niche. Creators send their videos and you run the best ones as ads from your dashboard.
Does Link AI track sales?
Link tracks what happens before the sale: profile views, link clicks, total interactions and engagement rate, plus email opens and clicks. You can ask Link “Which recent posts drove engagement and sales?” Order and revenue records stay in your store platform.
Will Link post or spend without my approval?
No. Link drafts posts, replies and ads for you to approve, and ad drafts are marked “Needs review” and launch on Meta only after approval. The exception is a DM Automation or comment auto-reply you set up yourself, which runs automatically once you turn it on.
How do I get started?
Book a demo. Linkme will show how Link would create product content, set up DM Automations and plan your next launch.
Put an AI agent on your store's social
Link AI by Linkme is an AI agent for ecommerce that creates your product content, DMs product links, answers shoppers and drafts your ads and emails, while you approve every step. See it on a brand like yours.